Frequently Asked Questions
Everything you need to know about shopping with Mr Simple.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags still attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Are your materials sustainably sourced?
Mr Simple is committed to quality and ethics. We prioritize organic cotton and recycled fibers in our collections to ensure our clothing is as kind to the planet as it is to your skin.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only modify or cancel an order within 60 minutes of it being placed. Please contact our support team immediately for assistance.